CanCan's Carpet Cleaning FAQs

1. Can you remove stains from carpets?

Yes. We remove many common carpet stains, including those caused by food, drinks, mud, and everyday household use.

The success of stain removal depends on the type of stain, how long it has been present, and the carpet material. We'll assess the carpet and use the most suitable cleaning method.


2. How long does carpet cleaning take to dry?

Drying times vary depending on the cleaning method, carpet thickness, ventilation, and room temperature.

Most carpets are dry within several hours, although thicker carpets or cooler conditions may require longer.

We'll provide guidance on when it's safe to walk on the carpet after cleaning.


3. Can carpet cleaning remove pet odours?

Yes. Professional carpet cleaning can help reduce many pet-related odours.

Odours often develop when pet accidents soak into carpet fibres or the underlay beneath. We'll assess the affected area and recommend the most appropriate treatment.


4. Do you clean rugs as well as carpets?

Yes. We clean many types of rugs alongside fitted carpets.

Different materials require different cleaning methods, so we'll assess the rug before selecting the safest and most effective approach.


5. Is steam cleaning safe for carpets?

In most cases, yes. Steam cleaning is a popular method for deep cleaning carpets and removing embedded dirt.

The correct cleaning method depends on the carpet material and manufacturer's recommendations. We'll always use an appropriate cleaning process for your flooring.


6. Can you clean carpets in rental properties?

Yes. We regularly provide carpet cleaning for landlords, tenants, letting agents, and property managers.

Professional carpet cleaning is a popular way to freshen up a property between tenancies and improve its overall appearance.


7. How often should carpets be professionally cleaned?

For most homes, professional cleaning every 12 to 18 months helps maintain the appearance and condition of the carpet.

Properties with pets, children, or high foot traffic may benefit from more frequent cleaning.


8. Can you remove food and drink stains?

Yes. We treat a wide range of food and drink stains, including coffee, tea, wine, and soft drinks.

Prompt treatment usually provides the best results, as stains become more difficult to remove the longer they remain in the carpet.


9. Do you move furniture during carpet cleaning?

Where practical, we can move lighter furniture to allow more of the carpet to be cleaned.

We'll discuss any larger or fragile items beforehand to ensure the cleaning process is carried out safely.


10. Can carpet cleaning help with allergies?

Professional carpet cleaning can help remove dust, dirt, pollen, and other particles trapped within carpet fibres.

While carpet cleaning is not a medical treatment, keeping carpets clean may help improve the overall cleanliness of your indoor environment.

If you'd like to book a professional carpet cleaning service, contact CanCan and we'll be happy to help.

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