*1. Can you open a locked door?*
Yes. We can assist with many types of lockouts affecting homes and commercial properties.
Where possible, we'll use non-destructive methods to gain entry before considering lock replacement.
2. What should I do if I've lost my keys?
If you've lost your keys, avoid forcing entry into the property.
If there's a possibility the keys could be linked to your address, replacing the locks is often the safest option to help protect your property.
We can gain access and replace the lock if required.
3. Can you replace a broken lock?
Yes. We replace faulty, damaged, and worn locks on a wide range of doors.
A lock that is difficult to operate or no longer secures properly should be repaired or replaced as soon as possible to maintain security.
4. Do you repair uPVC door locks?
Yes. We repair many common faults affecting uPVC door locking mechanisms.
Problems may include stiff handles, worn gearboxes, failed multipoint locking systems, or misaligned doors.
We'll inspect the mechanism and recommend the most suitable repair.
5. Can you change the locks after moving house?
Yes. Replacing locks after moving into a new property is a sensible way to improve security.
You may not know how many copies of the previous keys are still in circulation, so fitting new locks gives you complete control over property access.
6. Why is my key sticking in the lock?
A key may stick because of dirt inside the lock, worn internal components, misalignment, or general wear over time.
Continuing to force the key may cause it to break inside the lock.
We'll identify the cause and carry out the appropriate repair or replacement.
7. Can you fit high-security locks?
Yes. We install a range of replacement locks suitable for improving property security.
We'll recommend an appropriate lock based on your door type, existing hardware, and security requirements.
8. Do you offer emergency locksmith services?
Yes. We provide emergency locksmith assistance for urgent lockouts, broken locks, and security issues.
If you're unable to secure your property, contact CanCan as soon as possible and we'll prioritise your request wherever possible.
9. Can you repair a door that won't lock properly?
Yes. A door that won't lock correctly may be caused by a faulty lock, worn mechanism, misaligned frame, or damaged handles.
We'll inspect the entire locking system and recommend the most suitable repair.
10. How quickly can a locksmith attend?
Attendance times depend on your location, the urgency of the issue, and current availability.
Emergency situations are prioritised wherever possible, and we'll always provide the earliest available appointment when you contact us.
If you require urgent locksmith assistance, contact CanCan and we'll arrange for a locksmith to attend as quickly as possible.